Privacy Policy

This privacy policy sets out how One Wood Floors uses and protects any information that you give us when you use our website.  One Wood Floors is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

As part of the process for providing product quotations to our customers we may collect the following information:-

  • Your name
  • Your phone number
  • Your email address
  • Your delivery postcode (only for the purpose of calculating delivery costs and contacting the customer with the requested quotation.)
  • The nature of your enquiry
  • Information about the use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data
  • Information provided voluntarily by you. For example, when you register for information, request a catalogue/sample or make an enquiry
  • Information that you provide when you communicate with us by any other means

We do not use this information to contact users with company news/offers independent of the original request. We never rent or trade email or phone lists with other businesses and organisations.

Links to external web sites

 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You are entitled to access the personal information that we hold by emailing

If you believe that any information we are holding on you is incorrect or incomplete, please Contact us as soon as possible. We will promptly correct any information found to be incorrect.

Cookie Policy

Information we collect about your use of One Wood Floors website

One Wood Floors collects personal data about visitors to its websites

This information does not extend to other sites, even if links are provided.

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information (such as IP address and type of browser they’re using) and details of visitor behaviour patterns.  We do this to allow us to keep track of the number of visitors to the various parts of the sites and understand how our website is used.  We do not make any attempt to find out the identities or nature of those visiting our websites.

In any instance where we collect personal data through our websites, we will make this clear and will set out how we will use this. We will only use your personal data in a way that is compatible with the uses outlined to you, except where it’s necessary for us to do otherwise – for example, where we have a legal obligation to disclose your personal data. We won’t share your information with any other organisations for marketing, market research or commercial purposes and we don’t pass on your details to other websites.

 Use of cookies

Cookies are small text files that are placed on your computer or other device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Managing or removing cookies

You can remove cookies by deleting them from your browser history (cache) when you leave the site.  You can find more information about cookies, including how to control the use of these through your browser settings, at Allaboutcookies.orgor

To opt out of being tracked by Google Analytics across all websites, visit

Find out how to manage cookies on popular browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari

Please note that One Wood Floors website will not work properly without cookies.

 Cookies we use

Cookie Name Purpose
Google Tag Manager (Analytics) -gat



These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited

Read Google’ overview of privacy and safeguarding data

You can also opt out of Gooble Analytics Cookies by following this link.


Third parties may transfer your data outside the EEA as dexcribed in their privacy statements.